Support

Setup, troubleshooting, the app, and what to do when a lamp is not behaving.

Setting up

Unboxing, first power-on, pairing a lamp, and mounting the pendant.

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Light and dimming

The Warmfall curve, scenes, and what the settings actually do.

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The app

Calibration, Apple Health permissions, and voice control.

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Connectivity

Wi-Fi requirements, lamps that stop responding, and going offline.

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Care and repair

Cleaning, cables, and making a warranty claim.

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Orders and delivery

Tracking, changing an order, and damaged deliveries.

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Common issues

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